Privacy Policy – NeuroEase

Last Updated: March 2026

At NeuroEase, we are committed to protecting your privacy and ensuring that your personal information is handled responsibly. This Privacy Policy explains how we collect, use, and protect the information you provide when using our website and services.

1. Information We Collect

We may collect personal information when you interact with our website, including:

  • Name

  • Email address

  • Contact details

  • Information submitted through contact forms

  • Information provided when booking consultations

  • Payment details (processed securely through third-party providers)

We may also collect non-personal information such as:

  • Browser type

  • Device information

  • Website usage data

  • Cookies and analytics data

2. How We Use Your Information

The information we collect may be used to:

  • Respond to inquiries and provide customer support

  • Schedule and manage consultations

  • Improve our website and services

  • Send updates or newsletters (if you choose to subscribe)

  • Process payments and transactions

  • Maintain the security and functionality of our website

We only use your information for legitimate business purposes and do not sell personal data.

3. Sharing Your Information

We do not sell, trade, or rent your personal information to third parties.

However, information may be shared with trusted service providers that help operate our website or services, including:

  • Website hosting services

  • Payment processors

  • Email communication platforms

  • Analytics providers

These providers are required to handle your information securely.

4. Cookies and Website Analytics

Our website may use cookies and similar technologies to improve your browsing experience and understand how visitors use our website.

Cookies may be used to:

  • Analyse website traffic

  • Improve site functionality

  • Remember user preferences

You can control or disable cookies through your browser settings.

5. Data Security

We take reasonable steps to protect your personal information from unauthorized access, misuse, or disclosure. However, no internet-based system can be guaranteed to be completely secure.

6. Third-Party Links

Our website may contain links to third-party websites. NeuroEase is not responsible for the privacy practices or content of those external sites.

7. Medical Disclaimer

Information provided by NeuroEase, including consultations, articles, and resources, is intended for educational and informational purposes only and does not replace professional medical advice, diagnosis, or treatment. Always consult a qualified healthcare professional regarding medical conditions.

8. Your Rights

Depending on your location, you may have rights regarding your personal data, including:

  • The right to access your personal information

  • The right to request correction or deletion of your data

  • The right to withdraw consent for certain uses of your information